[Discuss] [ OT] Google- GoDaddy registre renovation nightmare loop

[mbr at arlsoft.com (MBR)]

Hi Julian.  In your email you write that the email was from 
"seccuresrever.net". GoDaddy is the registrant of the domain 
"secureserver.net", not "seccuresrever.net". If you copied and pasted 
this domain name from the email you received into this email, then it 
seems that you were tricked into paying someone unaffiliated with 
GoDaddy.  If the domain's spelled correctly in the email you received, 
then that's not the problem.  So, the first question is who introduced 
the typo?

        Mark Rosenthal


On 9/12/18 11:37 AM, Julian Daich wrote:
> Hi All,
>
> A mont or so ago I received an email from seccuresrever.net, the unit
> of GoDaddy that deals with Gsuits requesting the renovation of the
> domain that Cyclicka uses. Cyclicka was a collective that trained
> people in using FLOSS and reusing old computres in Madrid and later
> helped to build Free Computer Labs in Sommerville.
>
> The email said
>
> ""This email is to notify you that the following Domain Name
> Registration expired on July 16, 2018:
>
> CYCLICKA.ORG
>
>
> If you intended to renew your Domain Name Registration, please proceed
> to your G Suite Admin Console at http://admin.google.com while logged
> into your G Suite account and proceed to the "Billing" section. Once
> in your Billing settings, expand the Domain Registration subscription
> and toggle your renewal settings so that Auto Renewal is turned back
> on. Please note that after 19 days following the expiration date, it
> is no longer possible to re-activate renewal."
>
> I follow these instructions, paid the money on time but after a month
> or so they blocked the access to the domain and disconfigured the DNS.
> The domain is still on hands of GoDaddy and they want $100 and a
> bureaucratic process to restore it even of I already paid.
>
> Neither GoDaddy nor GG is taking care of the case. GG says the domain
> was under the olf GG Apps contract without support and vice versa from
> GoDaddy.
>
> Have somebody an advice or experience on this from legal or practical
> sides? I will be back at the US next week and consider going to the
> small claims court if needed.
>
> Best,
>
> Julian
>
>
> regarding the domanin of cyclicka.org
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