[Discuss] How do you deal with domain transfer problems?

[mbr at arlsoft.com (MBR)]

ICANN policy at http://www.icann.org/en/transfers/policy-12jul04.htm states:

    The Registrar of Record may deny a transfer request only in the
    following specific instances:

        .
        .
        .

    8. A domain name is in the first 60 days of an initial registration
    period.
    9. A domain name is within 60 days (or a lesser period to be
    determined) after being transferred ...

Note that the wording does not say "must".  It only says "may".

    Mark Rosenthal


On 6/17/2011 7:48 PM, David Kramer wrote:
> On 06/17/2011 07:37 PM, Tom Metro wrote:
>> David Kramer wrote:
>>> I have tried transferring the domain name agilenewengland.org from
>>> GoDaddy (www.godaddy.com) to HostGator (www.hostgtor.com) at least 10
>>> times in the past few months. Every time I get an email back from
>>> HostGator saying "agilenewengland.org Canceled - Invalid
>>> EPP/authorization key...
>> Did you get this resolved?
>>
>> Today I ran across:
>> https://www.hover.com/pricing
>>
>> which at $15/year per domain is a bit more than typical, but it includes
>> a "valet" service where you call them up and they take care of all the
>> details for a transfer.
>>
>> They also have specific guides for dealing with all the major registrars:
>> http://help.hover.com/tutorials/hover/manual/927/
> Not yet, but possibly.  The problem with transferring it to someone else
> then transferring it to HostGator, as I found out, is that there appears
> to be a rule that once you transfer a domain you can't transfer it again
> for 60 days.  Not sure if that's an ICANN rule or just accepted
> practice, but I can see why they would do that.
>
> However, HostGator is moving to a new registrar system that they will
> themselves run (the old one was a really being run by a third party).
> I've already transferred two domains over to HostGator using the new
> system.  It's only in soft rollout though.  I figure I'll wait another
> week or so then try the problem domain.
>
> The problem domain is, of course, our main domain, so I can't afford
> problems with it.
>
> Thanks for the lead on Hover, though.
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