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Re: Buying Ubuntu Support from Canonical not as smooth as running the Operating System!



 On 10/5/07, Kristian Erik Hermansen <[hidden email]> wrote: 

> Of course, I could be living in my own little world here.  Maybe 
> Americans are too whiny and need to change.  I am not sure.  I guess 
> Canonical would need to take into consideration the pros/cons of doing 
> such things.  It is up to them, not me, but as you can see, I didn't 
> have a great experience and I am a huge Ubuntu fan... 
> -- 
> Kristian Erik Hermansen 

Well, Martin's arguments may all be true to some extent or another. 
However, if Canonical wants to be a good agent for the evangelism for 
the adoption of Ubuntu, they should make the barriers very low indeed. 
 Any kind of "You're a bunch of wusses for not putting up with ....." 
attitude isn't going to help much, when another distribution caters to 
business needs but delivers a less-free product.  I understand that 
from a financial perspective, but I didn't think that wasn't the 
point. 

MEG 

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