Job searching and AS/400, Computer Operations?

[dsr at tao.merseine.nu (dsr at tao.merseine.nu)]

On Fri, Dec 09, 2005 at 11:34:58AM -0500, Scott Ehrlich wrote:
> Through my searching, I've come across various Computer Operations
> positions, often involving monitoring systems, tape backups, and AS/400
> experience, among other tasks.   I also am aware/believe it is more
> machine than people-oriented.   I do like working with people, but I also
> love mysteries and solving problems, and simply keeping people happy by
> making sure things are running correctly.
> 
> That being said, what are people's insights of the computer operations
> field vs desktop/technical support?   Along these lines, since I've never
> used an IBM AS/400, would training/classes make sense?  If so, from where,
> and what topics/areas?

The lower levels of computer ops, especially running tape
backups and the like, present few if any mental challenges.
(There's a reason that my company calls the task of changing
tapes "being the tape monkey".)

If you've got lots of experience at tech support and you enjoy
it, I would strongly advise you to look for another job in that
field, and take classes aimed more at systems administration.
Sysadmin and high levels of tech support can both satisfy your
problem-solving itch and let you continue to deal with people as
much as machines.

-dsr-