My battle with Comcast

[gaf at blu.org (Jerry Feldman)]

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On Thu, 25 Sep 2003 15:11:51 UTC
John Chambers <jc at trillian.mit.edu> wrote:

> My wife and I have had an account with them for some years.
> But  for several days now, we've been unable to get through
> to them.  Pings don't work, either, and ssh reports failure
> to connect to port 22.
They have changed backbone vendors. This has affected both the dialup
numbers (except the Brookline number) as well as the IP address. 

- - -------------------------- From their web site data 9/19/2003
Consequently, and with extremely short notice, we felt compelled to
change vendors rather than be caught in a self-renewing contract not in
the best interest of our customers or business.

This change will have little effect on most customers other than brief,
intermittent, service interruptions over the next few days beginning
Sunday (9/21) at 6 PM as we reconfigure our network. We will try to keep
these to a minimum and inform you as best we can.
- - -------------------------------------------
(I would have preferred that they would have sent email to all the
customers). 

BTW: I was able to ping world.std.com but not TheWorld.com


- -- 
Jerry Feldman <gaf at blu.org>
Boston Linux and Unix user group
http://www.blu.org PGP key id:C5061EA9
PGP Key fingerprint:053C 73EC 3AC1 5C44 3E14 9245 FB00 3ED5 C506 1EA9
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